Privacy Policy
At Refreshed Tech, your privacy is our priority. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to ensure your personal data is protected. By using our website, you agree to the terms of this policy.
Information Collection
We collect personal information when you voluntarily provide it, such as when filling out forms, registering, placing an order, or engaging with services on our website. This may include:
- Name
- Email address
- Mailing address
- Phone number
You can browse our site anonymously without submitting personal information.
SMS / Text Messaging
By texting the keywords DEALS or JOIN to +1 (260) 829-3554, you consent to receive recurring promotional SMS text messages from Refreshed Tech, including exclusive discount codes and special offers redeemable on Whatnot.
- Message frequency varies.
- Message and data rates may apply.
- Consent to receive SMS messages is not a condition of purchase.
- To opt out at any time, reply STOP to any message.
- For help, reply HELP or contact us at info@refreshedtech.com.
- Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data and your consent to receive SMS messages will not be shared with any third parties or affiliates for marketing or promotional purposes.
Information Usage
The personal information we collect may be used in the following ways:
- To improve our website: Your feedback helps us make ongoing enhancements.
- To enhance customer service: Your data allows us to respond more effectively to your needs.
- For communication: We may send you product updates, promotions, newsletters, or other marketing materials via email or SMS.
By providing your information, you agree to receive such communications. You may opt out at any time through the instructions provided in the messages.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your computer that help us understand site traffic and personalize content. We group them into essential cookies (required for the site to function) and analytics/marketing cookies (used only with your consent). You can accept or reject non-essential cookies via our cookie banner, change your choice anytime through Cookie Settings, or disable cookies in your browser settings — though this may affect site functionality.
Information Disclosure
We do not sell or trade your personal information. However, we may share it with trusted third-party partners who assist in running our website and business, provided they agree to keep your information confidential. We may also disclose your data if required by law or to protect the safety of our website and users. Non-personally identifiable data may be shared for advertising or other purposes.
Service Providers
We rely on a limited set of trusted providers to operate our services. These may include:
- Reusely — powers our device buyback and trade-in quoting tools.
- Payment processors — to issue payments and process purchases.
- Analytics & tag management (e.g. Google Tag Manager and analytics tools) — to understand site usage.
These providers may process your information only as needed to perform services on our behalf.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal, tax, or accounting obligations, and to resolve disputes. When no longer needed, information is securely deleted or anonymized.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of that information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. To exercise any of these rights, contact us at info@refreshedtech.com.
Your GDPR & International Rights
If you are located in the European Economic Area, the United Kingdom, or another region with data-protection laws, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and to data portability. Where processing is based on consent, you may withdraw it at any time. To make a request, contact us at info@refreshedtech.com. You also have the right to lodge a complaint with your local supervisory authority.
Third-Party Links
Occasionally, we may include third-party products or services on our website. These external sites have independent privacy policies. Refreshed Tech holds no responsibility for their content or practices, though we welcome feedback on these sites to maintain the integrity of our platform.
Compliance with Privacy Acts
We adhere to the California Online Privacy Protection Act and the Children’s Online Privacy Protection Act. We do not knowingly collect data from individuals under 16. If you believe we have inadvertently collected such data, please contact us at info@refreshedtech.com and we will promptly delete the information.
Online Privacy Policy Only
This Privacy Policy applies solely to information collected through our website and does not extend to data gathered offline.
Changes to Our Privacy Policy
Any updates to this Privacy Policy will be posted on this page, with the modification date noted above.
Contact Information
For questions or concerns about this Privacy Policy, contact us at info@refreshedtech.com.